Power outage plan

CAMPAIGN LIVE: National Power Outage Plan

The Energy Charter, supported by Endeavour Energy, has launched a new campaign to encourage all Australians to make a power outage plan. The campaign launched at an Extreme Heat Awareness forum hosted by Sweltering Cities, Australian Red Cross + Blacktown City Council.
ACEREZ annoucement Web 2025 (1)

Welcome ACEREZ as a #BetterTogether Collaborator

“This partnership reaffirms our commitment to keep people at the centre of everything we do. ACEREZ looks forward to working with The Energy Charter and other industry partners as we deliver this vital project to secure NSW’s energy future.” - ACEREZ CEO Trevor Armstrong
Better protections for life support customers

CAMPAIGN NOW LIVE: Life Support Power Outage Plan

When it happens to you, know what to do​

The Life Support Power Outage Plan is a national public awareness campaign that’s been developed in close consultation with life support customers and care agencies. This campaign includes the development of the 'When it happens to you, know what to do' website with downloadable content to complete a power outage plan. It's targeted at people who use life support in the home, the people that care for them, and the care teams that support them.
National Landholder + Community Engagement Training MARCH 2025 WEBSITE BANNER

National Landholder + Community Engagement Training

Gippsland, Victoria — March 2025

Mark your calendar for 4–6 March 2025 and join us in Traralgon, Victoria — in the Gippsland Region at the heart of Australia’s energy transition. This unique, immersive training is designed for those working with landholders and communities on renewable energy projects. It's your chance to enhance your skills, build stronger relationships and create better shared value outcomes.
Energy Charter CEO Forum 2024 WEBSITE BANNER

Putting Humans at the Heart of the Energy Transition

Energy Charter Disclosure 2024

The Energy Charter has published a 2024 Disclosure which sets out how collaboration through the #BetterTogether initiatives have delivered tangible outcomes for customers and communities, themes of focus for future #BetterTogether initiatives and identifies areas for continuous improvement.

Together, creating a better energy future for all Australians

We are The Energy Charter: a one-of-a-kind, CEO-led coalition of energy organisations united by a shared passion and purpose: delivering for customers and empowering communities in the energy transition.

Our purpose is to empower one another across the energy ecosystem to deliver better energy outcomes for customers and communities. Our vision is that together, we can create a better energy future for all Australians.

For us, the opportunity is to keep humans at the centre of the design and delivery of energy solutions; to navigate the changing needs of customers and communities as we transform to a cleaner energy future.

There is no other collaboration like us; and the work we do, together, has never been more important than it is today. 

We are #BetterTogether.

Priority #BetterTogether initiatives

Concessions Awareness and Engagement

Ongoing energy concessions can reduce electricity and gas bills. Our awareness and engagement campaign aims to target the 60% of people who are eligible for ongoing concessions and are not taking them up to help with energy and gas bill pressures. 

Knock to Stay Connected Customer Code

The Knock to Stay Connected Customer Code aims to keep customers connected by introducing a knock on the door to deliver them information when their energy is at risk of disconnection through not paying their energy bill.

National Landholder + Community Engagement Training

Our National Landholder + Community Engagement Training supports those engaging with landholders and communities on renewable energy and transmission developments to do job their job well, while keeping everyone physically and emotionally safe.

Landholder + Community Social Licence

Our Social Licence initiatives focus on social licence issues associated with the energy transition. With the accelerating pace of the energy transition and the need to ensure that nobody is left behind, we are collaborating with the Ag Energy Taskforce and community representatives on social licence initiatives including the Ag Energy Social Licence Roundtable.

Energy Charter Accountability

Every year Full Energy Charter Signatories publicly disclose against each of The Energy Charter’s Five Principles, including how previous commitments have been met, self-assessed maturity and how they will continue to improve for customers and communities. CEOs also meet face-to-face with customer and community representatives to discuss how they can do better. 

Events

27 February 2025

Kimberley Communities Solar Savers: enabling a just energy transition in remote communities

Hear from Horizon Power about their innovative rooftop solar program that’s enabling remote communities to take part in Australia’s energy shift.

4-6 March 2025

National Landholder + Community Engagement Training, Gippsland

Designed for those working with landholders and communities on renewable energy projects to enhance your skills and create better shared value outcomes.