Together, creating a better energy future for all Australians
We are The Energy Charter. We are a one-of-a-kind, CEO-led coalition of energy organisations united by a shared passion and purpose: delivering for customers and empowering communities in the energy transition.
Our vision is that together, we can create a better energy future for all Australians. We empower one another across the energy ecosystem to deliver better energy outcomes for customers and communities.
For us, the opportunity is to keep humans at the centre of the design and delivery of energy solutions, to navigate the changing needs of customers and communities as we transform to a cleaner energy future.
There is no other collaboration like us and the work we do together has never been more important than it is today.
We are #BetterTogether.
The Energy Charter #BetterTogether initiatives
Our #BetterTogether initiatives are collaborations between energy businesses and communities to deliver tangible customer and community outcomes and create an energy system that works for everyone.
Find out more about our #BetterTogether priorities:
Power Outage Plan awareness campaign
Our Power Outage Plan campaign equips Australians with the knowledge and tools to prepare for unexpected power outages, particularly during extreme weather events.
With increasing climate-related challenges, being prepared isn’t just smart—it’s essential for community energy resilience.
Life Support Power Outage Plan awareness campaign
The Life Support Power Outage Plan is a life-saving national campaign for people who use medical equipment in the home.
Co-developed with Life Support customers, carers and health services, the Life Support Power Outage Plan is a critical preparation tool for managing unplanned power outages.
National Landholder + Community Engagement Training
Our National Landholder + Community Engagement Training supports the people on the ground engaging with landholders and communities on renewable energy and transmission developments to build trust.
This immersive training is led by community engagement experts with the chance to hear directly from landholders about what good engagement looks like.
Social Licence in the energy transition
Find out how we’re working collaboratively on social licence and better practice community engagement around the energy transition.
With the accelerating pace of the energy transition, we’re bringing energy businesses and agricultural representatives together to ensure that we’re creating an energy future that leaves no one behind.
Events
Join us on 29 May for our “Deepening Relationships with Customers and Communities” webinar featuring Carolyn Campbell-McLean, Deputy Chair of our Life Support in the Home Lived Experience Panel.
During this webinar, you’ll:
💡 Learn from the Better Together Collective about effective co-design principles
💡 Hear powerful lived experience perspectives from the Life Support Panel
💡Discover practical strategies to centre community voices in energy solutions
💡Connect with peers passionate about human-centred approaches to energy challenges
📅 Thursday, May 29, 2025 ⏰ 12:00-1:00pm AEST
Our Accountability Process adds value to customers, communities and energy businesses by identifying positive outcomes and impacts being undertaken by our Signatories and providing guidance on where there are opportunities for improvement.
The Accountability Process focuses on customer and community consultation rather than on internal processes, ‘box ticking’ compliance or indicators that are measured through mandatory reporting to other organisations.
Publications and resources
