About US

TOGETHER, creating a better energy future for all Australians

We are the Energy Charter: a unique CEO-led collaboration of like-minded energy organisations with a shared purpose and passion for customers and communities.

Our purpose is to empower one another across the energy supply chain to deliver better energy outcomes for customers and communities. Our vision is that together, we can create a better energy future for all Australians.

For us, the opportunity is to keep humans at the centre of the design and delivery of energy solutions; to navigate the changing needs of customers and communities as we transform to a cleaner energy future.

There really is no other collaboration like us; and the work we do, together, has never been more important than it is today. 

We are #BetterTogether.

Sean Mc Goldrick

It’s clear we are well and truly in the most significant period of change our industry has faced for decades. Our challenge is to deliver on what our customers and communities value most, while enabling the transition to a clean energy future. Together, we have a unique opportunity to ensure that the energy transition is delivered in a way that benefits customers and communities, not leaves them behind.

Seán Mc Goldrick

CEO Council Chair 2024 + CEO TasNetworks

Report released: Two-thirds of those eligible for energy concessions are missing out

A new independent report released June 2024 by the Melbourne Institute: Applied Economic & Social Research reveals that just over 35 percent of Australians have a concession card, yet only one third of them were aware they may be eligible for energy concessions on their bills.

This report focused on insights into energy concession awareness and energy-related behaviours among concession card holders. It was part of the National Concessions Awareness and Engagement Campaign “Keep the money. It’s yours.”

Priority #BetterTogether initiatives

Concessions Awareness and Engagement

Ongoing energy concessions can reduce electricity and gas bills. This campaign aims to target the 60% of people who are eligible for ongoing concessions and are not taking them up to help with energy and gas bill pressures. 

Knock to Stay Connected Customer Code

The Knock to Stay Connected Customer Code aims to keep customers connected by introducing a knock on the door to deliver them information when their energy is at risk of disconnection through not paying their energy bill.

National Landholder Engagement Training

Our National Landholder Engagement Training supports those engaging with landholders on renewable energy development to do job their job well, while keeping themselves and the landholders they’re working with physically and emotionally safe.

Landholder + Community Social Licence

This initiative focuses on social licence issues associated with the energy transition. With the accelerating pace of the energy transition and the need to ensure that nobody is left behind, we are collaborating with the Ag Energy Taskforce and community representatives on social licence initiatives.

Energy Charter Accountability

Every year Full Energy Charter Signatories publicly disclose against each of the Energy Charter’s Five Principles, including how previous commitments have been met, self-assessed maturity and how they will continue to improve for customers and communities. CEOs also meet face-to-face with customer and community representatives to discuss how they can do better. 

Events

2, 3 and 4 September 2024

National Landholder Engagement Training

Join us for our 3rd round of National Landholder Engagement Training, which supports those engaging with landholders and communities on renewable energy developments to do job their job well and support better shared value outcomes.

27 June 2024

What does community benefits mean for First Nations communities?

In this session, we heard from Rebecca Halliday, GIRA Advisory, Jonathan Kneebone, First Nations Clean Energy Network and Jarrod Troutbeck, Barengi Gadjin Land Council Aboriginal Corporation.

Shared Value Innovation Award Winners 2024
9 May 2024

Shared Value Project: International Awards 2024

We are thrilled to be announced as the winner of the Shared Value Innovation Award for our Knock to Stay Connected Customer Code at the Shared Value Project Awards Night 2024!

Featured Resources