
CAMPAIGN LIVE: National Power Outage Plan

Welcome ACEREZ as a #BetterTogether Collaborator

CAMPAIGN NOW LIVE: Life Support Power Outage Plan
When it happens to you, know what to do

National Landholder + Community Engagement Training
Gippsland, Victoria — March 2025

Putting Humans at the Heart of the Energy Transition
Energy Charter Disclosure 2024
Together, creating a better energy future for all Australians
We are The Energy Charter: a one-of-a-kind, CEO-led coalition of energy organisations united by a shared passion and purpose: delivering for customers and empowering communities in the energy transition.
Our purpose is to empower one another across the energy ecosystem to deliver better energy outcomes for customers and communities. Our vision is that together, we can create a better energy future for all Australians.
For us, the opportunity is to keep humans at the centre of the design and delivery of energy solutions; to navigate the changing needs of customers and communities as we transform to a cleaner energy future.
There is no other collaboration like us; and the work we do, together, has never been more important than it is today.
We are #BetterTogether.
Priority #BetterTogether initiatives
Concessions Awareness and Engagement
Ongoing energy concessions can reduce electricity and gas bills. Our awareness and engagement campaign aims to target the 60% of people who are eligible for ongoing concessions and are not taking them up to help with energy and gas bill pressures.
Knock to Stay Connected Customer Code
The Knock to Stay Connected Customer Code aims to keep customers connected by introducing a knock on the door to deliver them information when their energy is at risk of disconnection through not paying their energy bill.
National Landholder + Community Engagement Training
Our National Landholder + Community Engagement Training supports those engaging with landholders and communities on renewable energy and transmission developments to do job their job well, while keeping everyone physically and emotionally safe.
Landholder + Community Social Licence
Our Social Licence initiatives focus on social licence issues associated with the energy transition. With the accelerating pace of the energy transition and the need to ensure that nobody is left behind, we are collaborating with the Ag Energy Taskforce and community representatives on social licence initiatives including the Ag Energy Social Licence Roundtable.
Energy Charter Accountability
Every year Full Energy Charter Signatories publicly disclose against each of The Energy Charter’s Five Principles, including how previous commitments have been met, self-assessed maturity and how they will continue to improve for customers and communities. CEOs also meet face-to-face with customer and community representatives to discuss how they can do better.
Events
27 February 2025
Kimberley Communities Solar Savers: enabling a just energy transition in remote communities
Hear from Horizon Power about their innovative rooftop solar program that’s enabling remote communities to take part in Australia’s energy shift.
4-6 March 2025
National Landholder + Community Engagement Training, Gippsland
Designed for those working with landholders and communities on renewable energy projects to enhance your skills and create better shared value outcomes.