Communities of Practice
The Energy Charter’s Communities of Practice are collaborative forums designed to foster knowledge sharing, thought leadership and continuous improvement within the energy sector.
By bringing together professionals from diverse backgrounds to talk about the issues that matter, these communities enhance capabilities and drive better outcomes for customers and communities.
Each Community of Practice focuses on:
- Inspiring action by showcasing better practices, sharing customer research and hosting expert-led discussions on relevant, timely topics at our regular workshops.
- Creating an open-access resource library, ensuring knowledge sharing and valuable insights are accessible to all stakeholders.
- Creating opportunities for enhanced sector collaboration, strengthened partnerships between energy organisations, community and other stakeholders to address common challenges.
- Nurturing business cultures that prioritise customer and community-centric decision-making.
Anyone is welcome to join a Community of Practice, or drop in to one of our monthly sessions. Find out more about the Communities of Practice and how they can support you on the links below.
Join a Community of Practice
First Nations Better Practice Engagement
Our First Nations Community of Practice, delivered in partnership with Water Services Association of Australia (WSAA) is a space to learn from First Nations-led thought leaders and foster respectful engagement with First Nations communities that creates true shared value across the energy and water sectors.
Social Licence: Building Trust Through Better Practice
Our Social Licence Community of Practice, brings community engagement, energy sector professionals, academics and community leaders together to explore opportunities to build trust through the energy transition by engaging meaningfully, managing impacts, realising benefits and being accountable.
Deepening Relationships with Customers + Communities
In an increasingly complex energy landscape, the ability to genuinely connect with customers and communities is no longer optional – it’s essential. The Energy Charter’s new Community of Practice builds on our foundational Know Your Customers + Communities Community of Practice to create deeper, more meaningful engagement with diverse communities during Australia’s energy transition.
What participants say
“The Communities of Practice have been instrumental in bridging the gap between energy organisations
and the communities they serve, fostering trust and collaboration.”
“Through these forums, we’ve gained invaluable insights that have directly influenced our approach to
customer engagement and service delivery.”
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