Concept 1: Don't be scared. Be prepared.
Concept 2: When it happens to you, know what to do.
Life Support Customers: Campaign Consultation
Power Up Your Preparedness: We want your feedback!
As part of the #BetterTogether Life Support Customer initiative, we are gathering feedback to help make sure every Life Support Customer is prepared for power outages. Your input will help us create a more effective, nationwide effort to ensure vulnerable Australians are supported during power disruptions caused by extreme weather events.
Are you ready for the unexpected? As extreme weather events become more frequent, power outages are no longer just a possibility—they’re a reality. For Australians relying on life-support equipment at home, preparing for these outages is critical. The #BetterTogether Life Support Customer initiative is designed to help you prepare for power outages and ensure your safety and resilience during these events.
We’ll guide you through simple, essential steps to create a personalised plan—from backup power solutions to ensuring you and your support team are fully prepared when the lights go out.
Tell us what you think: Campaign concepts 1 and 2
We want to hear from YOU!
The need for preparedness is urgent. Power outages are increasing, and they could last for hours or even days. In the event of an outage, it’s not just about the lights going out—it could be about your life-support equipment stopping. Are you prepared? Is your support team ready? Take a few minutes to answer our survey and share your thoughts. Together, we can ensure all Australians, especially those who rely on life-support equipment, are ready for anything.
Briefing: Life Support Customers #BetterTogether Initiative
This brief contains a summary of key learnings and co-developed elements to guide and underpin the development of a back-up plan, guide, and national campaign messaging to help life support customers and carers feel prepared and know what to do when their life support equipment goes out due to power failure.
We’d like to thank all of our crew members for their valued efforts and contributions to this important #BetterTogether initiative.
Want to learn more about this #BetterTogether initiative?
If you would like to learn more about the #BetterTogether Community Energy Resilience initiative, or join the Community Outcomes Group, please reach out to Bec Jolly, Director, Energy Equity.