Our Resources
Discover our Resources including Better Practice Guides, Customer Codes, Impact Framework, Maturity Model and much more!
Quick links
Energy Charter Key Documents
The Energy Charter
January 2019
Energy Charter Maturity Model 2024
April 2024
Energy Charter Impact Framework
March 2024
Energy Charter Disclosure 2023
December 2023
#BetterTogether Innovation Framework
January 2023
Energy Charter Disclosure 2022
December 2022
IAP Panel Report 2021
December 2021
IAP Panel Report 2020
December 2020
Better Practice Customer Engagement Toolkit
February 2021
Disaster Response Playbook
November 2022
Customer Vulnerability Framework
September 2021
Energy Transition
National Customer Code for Energy Brokers, Consultants and Retailers
December 2020 (revised June 2022)
