Our Signatories + Collaborators + Partners

Energy Charter Signatories fall into three categories, all committing to the 5 Principles of the Energy Charter:

  • Full Signatories:
    • Participate in the governance architecture of the CEO Council and Industry Working Groups
    • Shape the priorities for the #BetterTogether initiatives to leverage high impact areas for meaningful change using the architecture of the Energy Charter to deliver better outcomes for customers
    • Publicly disclose, on an annual basis, how they are delivering against the Energy Charter principles, through public disclosures and CEO meetings with their customer councils (or equivalent). They assess their maturity against the Energy Charter Maturity Model, indicating where on the maturity scale they are, where they intend to progress to, over what period and how they plan to achieve this
    • Receive guidance both individually and collectively on where they can do better for customers and communities.
  • #BetterTogether Collaborators: energy businesses in the energy supply chain that collaborate in our #BetterTogether initiatives to leverage high impact areas for meaningful change using the architecture of the Energy Charter to deliver better outcomes for customers and communities.
  • Supporters: Organisations such as regulatory bodies, government agencies, suppliers, consultants or industry organisations that support our activities to deliver better outcomes for customers and communities.

We also have a range of amazing Partners through Collaboration MoUs – see below.

“Our 3-year strategy aims to build on the positive work already underway across the sector. These initiatives include “The Energy Charter, a national CEO-led collaboration that supports the energy sector towards a customer-centric future” AER Towards Energy Equity Strategy 2022

“A culture gap has begun to open up between Energy Charter Signatories and other energy companies. This could be viewed as a sign that the Energy Charter is succeeding.” Independent Accountability Panel Report 2020

“Recommendation 3: The Commission supports the approach from energy businesses to improve customer outcomes through the Energy Charter and encourages more widespread adoption of the Energy Charter.” AEMC Retail Energy Competition Review 2019

Energy Charter Full Signatories

#BetterTogether Collaborators

Energy Charter Supporters

Our Partners

Shared Value Project

In March 2024, the Energy Charter became a member of the Shared Value Project – the peak body encouraging and enabling the adoption of shared value in Australia.

Re-Alliance

RE-Alliance

In February 2023, the Energy Charter signed a Collaboration Memorandum of Understanding (MoU) with RE-Alliance – an independent, not-for-profit advocacy organisation working to secure an energy transformation that delivers long-term benefits and prosperity to regional Australia.

WSAA_Logo (New)

Water Services Association of Australia

In May 2021, the Energy Charter and Water Services Association of Australia (WSAA) entered a landmark WE Collaborate MoU. The MoU aims to deliver better outcomes to our customers through collaboration and organisational efficiencies and increasing trust. Collaborations include the “Know Your Customers + Communities” #BetterTogether collaboration.

Thriving Communities Australia

Thriving Communities Australia

In October 2021, Thriving Communities Australia (TCA) and the Energy Charter Collaboration Partnership which aims to deliver better customer outcomes, including through increased awareness of customer vulnerability and by showcasing outcomes for customer in vulnerable circumstances. 

The TCA is a not-for-profit organisation that enables collaboration across multiple sectors. TCA’s goal is to see everybody have fair access to the modern essential services they need to thrive in contemporary Australia. 

ethics-alliance

The Ethics Alliance

From 2019, the Energy Charter has been a member of The Ethics Alliance – a community of organisations with a commitment to lead, inspire and shape a better way of working and a better future.

Join the Energy Charter

Are you interested in collaborating across the energy sector to deliver better customer and community outcomes? Learn more below or to receive the Energy Charter Signatory Benefits pack, please get in touch!

Energy Charter Signatory Levels

Energy businesses that:

  • Participate in the governance architecture of the Energy Charter including CEO Council and Industry Working Groups
  • Shape the priorities for the #BetterTogether initiatives to leverage high impact areas for meaningful change using the architecture of the Energy Charter to deliver better outcomes for customers
  • Publicly disclose, on an annual basis, how they are delivering against the Energy Charter principles and principles in action, through public disclosures and meetings with the Independent Accountability Panel (IAP). Full Signatories assess their maturity against the Energy Charter Maturity Model, indicating where on the maturity scale they are, where they intend to progress to, over what period and how they plan to achieve this. They receive guidance through the annual IAP Report individually and collectively.

Energy businesses that collaborate in the #BetterTogether initiatives to leverage high impact areas for meaningful change using the architecture of the Energy Charter to deliver better outcomes for customers and communities.

Organisations such as regulatory bodies, government agencies or industry organisations that collaborate in the #BetterTogether initiatives to leverage high impact areas for meaningful change using the architecture of the Energy Charter to deliver better outcomes for consumers and communities.