Our Signatories
Built on collaboration
We are built on collaboration between customer + community representatives, energy organisations and strategic partners – working together to deliver better outcomes for customers + communities.
Organisations can make commitments through The Energy Charter in different ways.
Our Full Signatories, Collaborators and Supporters work with us across energy equity and the energy transition, with each committing to the 5 Principles of The Energy Charter.
Our Customer Code Signatories make practical commitments to better customer outcomes through one or more of our Customer Codes, developed collaboratively with industry and customer representatives.
Explore our community:
Full Signatories
- Shape and lead CEO-led priorities for our #BetterTogether initiatives to leverage high impact areas for meaningful change
- Encouraged to publicly disclose, on an annual basis, how they are delivering against the 5 Principles through our Accountability Process
- Receive guidance both individually and collectively on where they can do better for customers + communities
- Participate in our CEO Council and Industry Working Groups
Collaborators
Energy organisations that collaborate in our initiatives to leverage high impact areas for meaningful change.
Supporters
Organisations that support our activities to deliver better outcomes for customers + communities such as customer and community organisations, regulatory bodies, government agencies, suppliers, consultants and industry organisations.
Customer Code Signatories
Our National Customer Codes drive better practice in the energy sector. Our Customer Code Signatories commit to voluntary and co-designed statements of commitment to raise industry standards, build trust and deliver meaningful outcomes for customers.
Strategic Partners
In 2025, we joined Equal by 30, a campaign under the Equality in Energy Transitions Initiative, a joint effort between the Clean Energy Ministerial (CEM) and the International Energy Agency (IEA) to advance gender equality in clean energy globally.
In 2024, we joined the Shared Value Project, the peak body encouraging and enabling the adoption of shared value in Australia.
From 2019- 2025, we were an active member of The Ethics Alliance – a community of organisations with a commitment to lead, inspire and shape a better way of working and a better future.
In 2021, we entered a Collaboration Partnership with Thriving Communities Australia to deliver better customer outcomes, including through increased awareness of customer vulnerability and by showcasing outcomes for customers in vulnerable circumstances.
In 2021, we signed a WE Collaborate MoU to deliver better outcomes to our customers through collaboration and organisational efficiencies and increasing trust. Our collaboration includes the First Nations Better Practice Engagement Community of Practice.
Join The Energy Charter!
Are you interested in joining The Energy Charter? If you would like to be part of a growing community across the energy sector nationally committed to driving better outcomes for customers + communities in the energy transition, get in touch with us.
