How we work
#BetterTogether Initiatives
Our #BetterTogether initiatives are collaborative projects that focus on delivering tangible customer and community outcomes under Energy Charter Principles. Run through an Innovation Framework and measured using our Impact Framework, they have a bias for action.

Accountability Process
Energy Charter Full Signatories publicly disclose how they are delivering against The Energy Charter Principles through Public Disclosures and CEO engagement with their customer and community councils. The Energy Charter publishes an annual #BetterTogether Disclosure launched at the end-of-year CEO Council Forum.

Impact Framework
The Energy Charter Impact Framework has been designed to help us define, measure and communicate the impact of the collective work of The Energy Charter for customers and communities throughout our #BetterTogether initiatives.
Our Architecture
To support The Energy Charter’s unique vision, Energy Charter representatives from across the supply chain collaborate through the following architecture using our agreed Ways of Working:
CEO Council
Consists of all the CEOs across the Australian energy sector that have committed to The Energy Charter. The CEO Council meets to discuss strategic matters aligned with The Energy Charter commitments and customer outcomes and provide guidance to the Industry Working Group.
CEO Executive Council
Made up of CEOs that are representative across the supply chain. The CEO Executive Council meets quarterly to discuss Priority #BetterTogether initiatives and the strategic direction of The Energy Charter.
CEO Executive Council
Made up of CEOs that are representative across the supply chain. The CEO Executive Council meets quarterly to discuss Priority #BetterTogether initiatives and the strategic direction of The Energy Charter.
Industry Working Group
Consists of senior representatives from each Energy Charter Signatory. The Industry Working Group collaborate together on high level Energy Charter related matters and progresses #BetterTogether collaboration. It works collaboratively with the End-User Consultative Group.
Strategic Working Group
Supports governance and resourcing for The Energy Charter.
End-User Consultative Group
Made up of close to 20 end-user representatives to provide a barometer of consumer and community expectations and guide strategic discussions.