Together, delivering better outcomes by putting customers + communities at the heart of Australia's energy transition

We are a CEO-led coalition uniting the energy supply chain through collaboration to ensure every Australian benefits from the energy transition.

A trusted national collaboration platform for the energy transition.

Collaboration

At our heart is #BetterTogether collaboration.

Human-centred collaboration that delivers where it matters — for customers + communities. By putting people at the centre of decisions, we help to drive outcomes, build trust and shape an energy transition that leaves no one behind.

Our collaborations span #BetterTogether initiatives, training + capability, Communities of Practice and Customer Codes.

Community of Practice: A journey to inclusive multicultural communications with AusNet Services

Join our upcoming Know Your Customers + Communities Community of Practice session on Thursday, 20 August at 12pm AEST to hear how AusNet Services has approached its journey towards inclusive multicultural communications, including how their experience highlights that meaningful change takes time, alongside the learnings, challenges and rewarding milestones along the way.

Know Your Customers + Communities

2nd Independent Review of the Better Practice Social Licence Guideline

The 2nd Independent Review by Next Generation Engagement and Australian National University has been completed to assess participating transmission business’ progress towards implementing the 20 Priority Actions contained in the Better Practice Social Licence Guideline.

The launch event on 29 June discussed key findings from the 2nd Independent Review, areas of continued improvement, emerging social licence challenges and opportunities and the role of accountability and regional partnerships in the energy transition.

The Energy Charter Disclosure 2025

Our Annual Disclosure 2025

The Energy Charter Disclosure 2025 was launched on 8 December 2025 at the CEO Council Online Forum: Collaboration in Action.

Our Disclosure is part of our broader Accountability Process where our Signatories identify how they are performing against our 5 Principles, signed off by CEOs and Boards, and identify opportunities for continuous improvement for better customer + community outcomes.