Together, delivering better outcomes by putting customers + communities at the heart of Australia's energy transition

We are a CEO-led coalition uniting the energy supply chain through collaboration to ensure every Australian benefits from the energy transition.

A trusted national collaboration platform for the energy transition.

Customers served! 15 +

CEOs united by a shared passion and purpose of delivering for customers + empowering communities in the energy transition.

Customers served! 15 +

#BetterTogether initiatives delivering better outcomes for customers + communities through collaboration and co-design.

Customers served! 15 +

Customer Code Signatories over
4 National Customer Codes raising standards, building trust and delivering meaningful outcomes.

Customers served! 15 +

Customer + Community Outcomes Group members that help steer and shape outcomes we deliver through our #BetterTogether initiatives.

Customers served! 15 +

Community of Practice members sharing insights through collaborative forums for continuous improvement within the energy sector.

Collaboration

At our heart is #BetterTogether collaboration.

Human-centred collaboration that delivers where it matters — for customers + communities. By putting people at the centre of decisions, we help to drive outcomes, build trust and shape an energy transition that leaves no one behind.

Our collaborations span #BetterTogether initiatives, training + capability, Communities of Practice and Customer Codes.

Discover our collaborations

Launch event: Better Practice Social Licence Guideline Independent Review

The second Independent Review by Next Generation Engagement and Australian National University has been completed to assess participating transmission business’ progress towards implementing the 20 Priority Actions contained in the Social Licence Guideline and provide constructive feedback to support continuous improvement.

The launch on Monday, 29 June at 2pm AEST will discuss key findings from the Independent Review, areas of continued improvement, emerging social licence challenges and opportunities and the role of accountability and regional partnerships in the energy transition.

Register now
Better Practice Social Licence Guideline Independent Review

Better Practice Social Licence Guideline Independent Review

Our Annual Disclosure 2025

The Energy Charter Disclosure 2025 was launched on 8 December 2025 at the CEO Council Online Forum: Collaboration in Action.

Our Disclosure is part of our broader Accountability Process where our Signatories identify how they are performing against our 5 Principles, signed off by CEOs and Boards, and identify opportunities for continuous improvement for better customer + community outcomes.

Download our Annual Disclosure 2025: Collaboration in Action
The Energy Charter Disclosure 2025