Our Guides and Tools
Co-designed guides and toolkits
Our collaborations bring together customer + community voices with energy organisations to co-design resources aimed to uplift the energy sector and ensure every Australian benefits from the energy transition.
Discover our range of co-designed guides and tools delivered from our #BetterTogether initiatives below.
Energy Transition Resources
Regional Energy Collaboration Framework
July 2024
Better Practice Social Licence Priority Commitments 2024-25
February 2025
Better Practice Social Licence Guideline Independent Review
June 2024
Better Practice Renewables and Biodiversity: Opportunities for Collaboration Guide
February 2024
Better Practice Social Licence Guideline
May 2023
Better Practice Social Licence Guideline summary
May 2023
Landholder + Community Better Practice Engagement Guide
September 2021
Energy Equity Resources
Report: Energy Concession Awareness among Concession Card Holders in Australia
June 2024
First Nations Better Practice Community Engagement Toolkit
October 2023
Better Practice Consumer Advocacy Support Guide
August 2021
Customer Voice @ Board: Resource for Company Directors
June 2021
Better Practice Customer Engagement Toolkit
February 2021
Disaster Response Playbook
November 2022
Customer Vulnerability Framework
September 2021