Our Leadership + People
Our CEO Council
Our CEO Council, comprising all Signatory CEOs brings sector leaders together to provide strategic guidance and champion collaboration across the energy system.
The CEO Executive Council (Board) provides overall leadership, governance and accountability.
United by a shared commitment to putting customers + communities at the centre of Australia’s energy transition, this leadership architecture leverages our unique collaboration platform to drive better outcomes, together.
Meet The Energy Charter Team
#TinyTeam. Big impact.
We are a purpose-driven team working nationally across the energy ecosystem to deliver better outcomes for customers + communities.
Together, we convene customer + community and industry leaders, challenge the status quo and turn collaboration into practical action, because the energy transition only works if people are at the centre.
Sabiene Heindl
Chief Executive Officer
Sabiene is a transformational leader focused on putting humans at the heart of the energy transition. With senior experience spanning energy, telecommunications, media and law, she brings sharp strategic insight and a deep commitment to sector-wide change. Before joining The Energy Charter, Sabiene worked in the CEO Office at Energy Consumers Australia, championing innovative, human-centred solutions.
She is passionate about convening unlikely partners, accelerating collaboration and driving accountability that delivers real impact.
- International Equality in Energy Transitions (EIET) Woman of Distinction Award (2024)
- Australian Equality Initiative Ambassador (2025-)
Sabiene’s superpower: Intuitive activator, bringing bold ideas to life and mobilising people to act.
Bec Jolly
Director, Energy Equity
Bec is a systems thinker and community development practitioner with more than 15 years’ experience helping sectors and communities work better together.
Her work focuses on ensuring no one is left behind in the energy transition — particularly customers experiencing vulnerability. With experience across government, not-for-profit and private sectors, Bec specialises in turning complex challenges into practical, people-centred solutions.
Bec’s superpower: Rapid situational insight combined with a natural ability to rally people around shared goals.
Anne Whitehouse
Customer Codes Administrator + Collaboration Manager
Anne brings more than 25 years’ experience across the energy and marketing sectors, with a strong focus on fairness, transparency and customer protection.
As Code Administrator for four national Customer Codes, Anne plays a critical role in strengthening accountability and trust in retail energy services. Anne is known for translating complex regulatory frameworks into practical action that works in the real world.
Anne’s superpower: Making complex Customer Codes clear, practical and implementable.
Sarah Whitehouse
Communications and Community Manager
Sarah is a communications specialist with a passion for clear, accessible storytelling that puts customers and communities first.
With experience across financial services, regulation and standards, she brings strong end-to-end campaign delivery and stakeholder engagement capability.
Sarah’s superpower: Reliable go-getter with exceptional attention to detail.